All HealthPartners work

A registry that turns member outreach into a daily routine

One place to invite members, log calls and outcomes, record hours and run reports.

Role
UX/UI designer
Scope
Information architecture, Call logging, Reporting, Time tracking
Tools
Figma, Power Platform
Illustration of the registry: a home with four entry points leads to a call list with follow-ups due at the top, a call log form, and reports beside a ring of recorded hours

The registry gives a clinical outreach team one place to invite members, log calls and outcomes, record hours and run reports.

How outreach runs

  1. Start from home

    Four jobs, one click away.

  2. See who’s due

    Follow-ups and this week’s invites first.

  3. Log the call

    Member, call details and outcome in one form.

  4. Report

    Reports and recorded hours in the same place.

1Start from home

The home is built around four jobs: calls, reports, record hours and other payors. Payor choices moved out of a popup and into the main navigation, so nothing is hidden.

Registry home.

2See who’s due

Call invites surface follow-ups and this week’s invites at the top, with filters by program and outcome.

3Log the call

Logging a call captures the member, call details and outcome in one form.

4Report

Reporting and time tracking live in the same place as the outreach.

Member outreach registry screensCalls, reports, weekly hours and a before-and-after.Password required